Increase wine list profitability & average spend.
Motivate your team to sell better wine more often.
Enhance your customer service & experience.
Modern wine training & consulting that creates wine legends within your business. We make your team’s wine confident, increase their knowledge, improve customer happiness and grow your profits.
Wine consumption is in decline
You’ve probably heard of the drinking less but drinking better trend, right? Well it’s true, pre Covid-19 saw a year-on-year decline amongst guests visiting the on-trade. Guests are drinking less but with the right approach from your team they will drink better
Re-training your team & training a new generation of hospitality staff post-pandemic and Brexit.
Tracking your training
Ensuring progress and retention and keeping the educational relationship going between your customers and your producers.
Wine training is information overload for your team.
People buy from people and confidence beats knowledge when it comes to serving wine.
We want to make sure that your team is confident, knowledgeable and engaging when it comes to getting your best wines on to the table.
Our e-learning solution will make your team ‘wine confident’, after that, it’s all about becoming a legend and enhancing the guest experience.
No more red trousers & tweed please. This is real training for real people
Harry’s approach is first class- engaging with fantastic ongoing support. Our teams learnt how to recommend & sell our premium wines whilst meeting guest expectations. We have already started to see some impressive results. I highly recommend Grain to Grape”- David Booth, Head of Operations, Tapas Revolution
Harry’s methods ensured that we saw growth in average spend in a declining market by leveraging the engagement of the people that really matter- the teams- Simon Potts, Managing Director, The Alchemist
Harry has been recognised not only for his excellent communication, but for his groundbreaking Grain to Grape project- Martin Williams, CEO, Gaucho & M Restuarants
Harry’s relaxed, engaging approach to wine training is unlike anyone else in the trade. He not only gives staff the knowledge they need, but the confidence to talk about wine to guests. Most importantly he has put the team in a position to upsell our best wines to customers & maximise guest experience- Jason Myers, Co-Founder of Red Lion Holdings, Splendid Management Services, Above & Beyond Hospitality
Often people don’t know where to start when it comes to the world of wine. It can be overwhelming, however Harry is so great at breaking down the basics and making wine accessible to all. He has great knowledge and I’ve really enjoyed working with him on various projects- Ethan Boroian, Champagne Ambassador, Moet Hennessy
Grain to Grape is Harry’s brainchild. Simple, yet very much needed. It’s perfectly crafted & delivered with his signature enthusiasm & true desire to educate”- Chris Dennis, Beverage Director, Heads + Tails, Consultant